Key Features


Donwood Community Aged Care Services Inc. (“Donwood”) operates a 90 bed residential aged care facility at 11 Diana Street, Croydon, Victoria.  Donwood also operates six independent living units at 19-21 Diana Street, Croydon. Donwood operates as one community with different wings they being Ainslie, Bronhill and Carcoola and Emora.

Carcoola consists of twelve rooms all with ensuite bathrooms.  Of these rooms, six are single rooms and seven are double, i.e. shared, rooms.  Single room sizes range from 13.3 square metres to 19.8 square metres plus in each case the ensuite bathroom is about 4.2 square metres.  Double room sizes range from 24.5 square metres to 37.8 square metres plus in each case the ensuite bathroom of about 4.2 square metres.

Emora, our new wing, consists of 15 private room with ensuites, each ranging in size from 16  square metres to 18 square metres. One single room in ‘Emora’ is specifically set aside exclusively for respite care.

Each room has an external window to a landscaped garden or courtyard.  There is extensive lounge areas for residents and their families to enjoy as well as a large decked area out from the dining room that overlooks the gardens.  The facility has wheelchair friendly dining rooms with a brand-new state of the art commercial kitchen.

We have several lounge areas ranging from 32 square metres to 40 square metres and are tastefully furnished with carpets & drapes.  

Air-conditioning is ducted through the lounge, dining room and passages of the facility.

A Community Centre and Physiotherapy Clinic is located on the grounds facing Diana Street in its own purpose-built house.  

The main reception and administration area is located in the new wing along with a large function and training area. We also have a ‘café’ that is open to residents and the public.

Donwood expanded in 1998 and again in 2004 with the opening of a new purpose built residential facility fronting Diana Street Croydon and known as Diana Street Lodge.  Diana Street Lodge caters for sixty residents, each in single rooms with ensuite bathrooms, centred around Bronhill and Ainslie.

Today in Diana Street Lodge, ‘Ainslie’ is a secure, Dementia Specific (memory support) community of thirty single rooms, each with ensuite bathrooms, with rooms ranging from 14.72 square metres to 19.92 square metres, plus ensuite bathrooms generally of about 4.0 or 5.0 square metres. One room is set aside for respite care. Residents in ‘Ainslie’ enjoy their own lounge and dining area and have their own private access to external areas of open space, walkways and outdoor seating.

‘Bronhill’ consists of thirty single rooms of 14.72 square metres. Each room has its own ensuite bathroom generally of about 4.0 square metres.

One room in specifically set aside for respite care.

Each room in Bronhill opens to a central living area with additional areas for tea and coffee preparation and a myriad of nooks and crannies for private contemplation.  The large central dining room located between Bronhill enjoys a particularly light and open outlook.  Our activities area extends from the dining area.  Our lifestyle staff offer a wide range of activities to cater for our residents.

Visitors to Diana Street Lodge frequently remark favourably on how light and airy the facility is, with its soaring ceiling, light timber panelled walls, extensive floor to ceiling windows and other architecturally designed features.

The dominant feature of Diana Street Lodge is the open planned dining and activity areas of some 184 square metres of accessible daily living space.

In summary, throughout the entire Donwood Community Aged Care Services facilities, all 73 single rooms and 7 double i.e shared rooms, have ensuite bathrooms, heating, air conditioning to common areas and fire sprinkler services.

With the advent of changes to Aged Care practices following the implementation of Living Longer Living Better reforms during 2014 there will no longer be a distinction between low care and high care.  Consequently residents will be able to be accommodated throughout the entire facility, whilst Ainslie will remain a Memory Support area.

Of course there is a lot more to consider when choosing between aged care facilities than merely cost and room sizes.  The critical point of difference which Donwood Community Aged Care Services Inc. offers is the quality of care provided, and the supportive community based environment it enjoys.

We look forward to showing you our facility when you visit.

In the interests of the health and safety of the residents and staff Donwood Aged Care Facility has a non-smoking policy. There is STRICTLY NO SMOKING IN THE BUILDING OR ON THE GROUNDS.